When a tree or a major limb comes down on a structure, a driveway, or a power line, waiting isn't really an option. We prioritize emergency calls across Asheville, Black Mountain, Fletcher, Hendersonville, Weaverville, and Arden for exactly that reason.

What "emergency" actually looked like here

Hurricane Helene, September 27, 2024, is the reference point for this region's worst-case tree damage: Asheville saw 9.87 inches of rain in two days, a two-day record, and reporting out of Black Mountain specifically described large oaks, pines, and maples down across roads, power lines, and homes as the Swannanoa River flooded and swept away the Blue Ridge Road bridge. Storms of that scale are rare, but the smaller version (a downed limb after a summer thunderstorm, a leaning tree after a windy front) is a routine call.

What to do right now, before we arrive

Stay away from any tree or limb that's in contact with a power line. Treat the line as live regardless of whether it looks damaged. Keep people and pets clear of the area, especially if a tree is leaning or partially fallen rather than fully down; a partially fallen tree can shift further without warning. Photograph the damage from a safe distance if you plan to file an insurance claim.

Frequently asked questions

How fast can you respond? We prioritize emergency calls over scheduled work. Contact us directly and we'll give you a realistic window based on current job load and your location.

Is emergency tree removal more expensive? It can be, since it involves after-hours scheduling and equipment access under time pressure. We'll give you a clear estimate before starting work, not after.

What if the tree is on a power line? Call your power utility first. We won't work on a tree in contact with a line until the utility confirms it's safe.